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If there is something you do not like about an item, then you as a consumer can use our satisfaction guarantee and exercise your right of cancellation. If the item is unused without any damage we will refund the amount.


The Process

  • Send us a request for returning the item so that we can quickly wind up the procedure and send you a RMA number (Return Merchandise Authorization).
  • The package only needs to be properly packaged and brought to the post or courier of your choice. We ask that parcel you to send is free and with a legible return number.
  • We will process the return immediately and refund the item price within a few days.
  • If the goods returned are damaged due to improper use, we will reduce the refund accordingly. We therefore ask you to treat the goods with the utmost care and to make sure they stay intact and become no scratches, etc.